THE DETAILS, BEFORE YOU ORDER

Shipping & order terms

Updated 30 September 2026

Free standard shipping across Australia is included in every package. We aim to dispatch within 1 business day after payment and complete business details. Arrival depends on your postcode and the carrier service.

For a current delivery estimate and whether tracking is available for your order, contact Tap5 with your postcode before buying.

Packages and pricing

• 1 tag A$49
• 2 cards A$69
• 3 cards A$89
• 4 cards A$99
• 5 cards A$112

All prices are in Australian dollars and include GST and standard Australia-wide shipping. There are no additional standard shipping charges at checkout.

Each package includes the selected number of physical NFC cards, NFC and printed QR setup for one business location's Google review page, and testing of the programmed link before dispatch.

Product

Each Tap5 tag includes 3M adhesive applied to the back. To install it, remove the adhesive backing and press the tag firmly onto a clean, flat surface.

Packages include NFC cards only. A stand or display holder is not included unless specifically stated on the product or checkout page. The main product photograph shows the physical Tap5 card. Placement suggestions describe ways to use it.

Both the NFC tap and the printed QR code open your business’s Google review page. Your cards are prepared for the same business location before dispatch.

Programming your cards

We use the business name and location details you provide during checkout to identify the relevant Google business listing and program your cards to open its review page.

You do not need to provide your Google password or access to your Google account.

Please make sure the business details you provide are accurate. If we cannot confidently identify the correct Google business listing, we will contact you using the details supplied with your order before programming or dispatching your cards.

Shipping and dispatch

Standard shipping to Australian delivery addresses is included in the package price. Orders are sent using Australia Post or another suitable delivery service.

We aim to dispatch completed orders within 1 business day after successful payment and after receiving all information required to program the cards.

If we need to contact you to confirm or correct your business details, dispatch may be delayed until those details have been confirmed.

Dispatch means your order has been handed to the delivery carrier. It does not mean your order will arrive within 1 business day. Delivery times depend on the destination and carrier network and may be affected by circumstances outside our control.

If you have a deadline, contact us before ordering. We can confirm the service available for your destination; the dispatch target is not an arrival guarantee.

Payment and order confirmation

Payments are processed securely through Stripe. We do not store your full payment card details.

Your order is confirmed once payment has been successfully processed and the order has been recorded as paid.

If your payment is confirmed but your confirmation email is delayed or does not arrive, please do not submit another payment. Contact us with your details and we can check the order for you.

If we are unable to fulfil a paid order, we will contact you and arrange an appropriate refund.

Changes and cancellations

Please check your business name, business location, delivery address and contact information carefully before completing payment.

If you need to change or cancel an order after payment, contact us as soon as possible. If programming has not yet started, we will make reasonable efforts to update or cancel your order.

Because the cards are programmed specifically for the business details supplied with your order, we do not offer change-of-mind returns or cancellations once programming of your order has begun.

This change-of-mind policy does not limit any rights or remedies you may have under the Australian Consumer Law.

Faults, incorrect programming and consumer rights

If your card does not open the expected Google review page, we will help check the programmed link. If it is faulty, materially different from the product you ordered, or has been programmed with the wrong link, contact us with your order reference and details of the issue.

Depending on the circumstances and as required by Australian Consumer Law, you may be entitled to a repair, replacement, refund or another applicable remedy.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded under Australian Consumer Law.

ACCC guidance on repairs, replacements and refunds (opens in a new tab)

Device compatibility

Using an NFC tag requires a compatible NFC-enabled phone, appropriate device settings and internet access. Some devices may require NFC to be enabled manually.

Google may also require a customer to sign in to their Google account before submitting a review.

Google reviews

Tapping a Tap5 tag opens the relevant Google review page. The customer independently chooses whether to leave a review, chooses their own rating, writes their own review and decides whether to submit it.

We do not guarantee any number of reviews, particular star rating, Google ranking, search position or other business result.

Tap5 is independent of Google and is not affiliated with, endorsed by or sponsored by Google.

Tax invoices

Prices displayed on this website include GST. Tax invoices are available on request. Please contact us using your order reference and the support email below.

Seller

The seller of products available through this website is GURNOOR SINGH BRAR, sole trader.
ABN 46 346 907 636

Tap5 is the product and website name used in connection with the NFC cards sold through this website.

Contact and support

For order enquiries, changes, faults, returns or other support, contact:

support@tapfiive.com

Email support Monday–Friday. We aim to reply within 2 business days.

See our Privacy Policy for information about how we handle personal information.